You cannot upgrade individual users to the scale plan. You have to upgrade all users on the account if you want the scale plan features.
Written by Shahram Zarshenas
Updated over a year agoDid this answer your question?
Copyright (c) 2023, Intercom, Inc. ([email protected]) with Reserved Font Name "Montserrat".
This Font Software is licensed under the SIL Open Font License, Version 1.1.Copyright 2023. Intercom Inc.
Licensed under the Apache License, Version 2.0 (the "License");
you may not use this file except in compliance with the License.
You may obtain a copy of the License at
http://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an "AS IS" BASIS,
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and
limitations under the License.Skip to main contentCan I upgrade individual users to the scale plan?